The news comes as a welcome relief for both the app users and the app developers. Now rather than the sending an email to developers or joining them on forums or some other platform, users can be on the app reviews section in the Google play store where the app developers are now allowed to reply to their queries.
The update was announced yesterday as the restriction was taken off from the Play Store. Now developers will be able to interact with their app users more quickly in the reviews section rather than the section be a one way stream. Good reviews will be heartily welcomed and the bad, or rather unfair, reviews could be better dealt with. There is a small restriction yet, as the ability to provide replies to app feedback is available only to the top developers, that is the developers who are already with the Top Developer Badge. For the rest of the developer community the restriction will be lifted off in the time to come. Google has not provided with any timeline on when all of the developers would be able to interact with their friends on the review section, but that seems enough a good reason to think that(hopefully) it won't be late.
The earlier limitation prevented the developers to be able to quickly discuss the issue with the users and thus provide a satisfactory response or an estimated fix time. This led to users getting furious sometimes making the developers pay in terms of the app reviews and user satisfaction. Now that the developers will be able to quickly discuss, its good news for both the parties.
The update was announced yesterday as the restriction was taken off from the Play Store. Now developers will be able to interact with their app users more quickly in the reviews section rather than the section be a one way stream. Good reviews will be heartily welcomed and the bad, or rather unfair, reviews could be better dealt with. There is a small restriction yet, as the ability to provide replies to app feedback is available only to the top developers, that is the developers who are already with the Top Developer Badge. For the rest of the developer community the restriction will be lifted off in the time to come. Google has not provided with any timeline on when all of the developers would be able to interact with their friends on the review section, but that seems enough a good reason to think that(hopefully) it won't be late.
The earlier limitation prevented the developers to be able to quickly discuss the issue with the users and thus provide a satisfactory response or an estimated fix time. This led to users getting furious sometimes making the developers pay in terms of the app reviews and user satisfaction. Now that the developers will be able to quickly discuss, its good news for both the parties.
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